Shipping and Return Policy

Shipping Policy

Thank you for shopping at SCON. We strive to provide a seamless shopping experience with timely delivery of your orders. Please read our shipping policy below:

  1. Order Processing Time
  • Orders are typically processed within 1-3 business days from the date of purchase.
  • You will receive a confirmation email with tracking information once your order has been shipped.
  1. Shipping Methods
  • We offer various shipping methods depending on your location and order size.
  • Standard shipping typically takes7-14 business days  (the Processing time is not included).

      Free Standard Shipping Method Estimated Delivery times:

     . United Kingdom 5-15 days

     . Europe 5-20 days

     . United States 3-15 days【US Warehouse Typically Takes 3-5 Days】

     . All other countries about 5-30 days

  • Expedited shipping options are available for faster delivery, takes3-6 business days (the Processing time is not included)
  1. Shipping Costs
  • Shipping costs are calculated based on the weight of your order and your location.
  • Free shipping may be available for orders over a certain amount, depending on promotions and current offers.
  1. International Shipping
  • We ship internationally to many countries. Please note that customs duties and taxes may apply upon receipt of the shipment, which are the responsibility of the recipient.

 

Return and Exchange Policy

We want you to be completely satisfied with your purchase from SCON. If you are not satisfied for any reason, we offer a straightforward return and exchange policy:

  1. Returns
  • You may return unworn, unwashed, and undamaged items within 30days of delivery for a full refund.
  • Please ensure that all original tags and packaging are intact.
  • Refunds will be issued to the original method of payment used during purchase.
  1. Exchanges
  • We offer exchanges for items of the same value. If you wish to exchange an item, please contact our customer service team for assistance.
  • Exchanged items will be shipped to you once the original item is received and inspected.
  1. Return Shipping
  • Return shipping costs are the responsibility of the customer, unless the return is due to our error or a defective product.
  • We recommend using a trackable shipping service or purchasing shipping insurance for returns.
  1. How to Initiate a Return or Exchange
  • To initiate a return or exchange, please contact our customer service team at [insert contact email] with your order number and reason for return/exchange.
  • Our team will guide you through the process and provide instructions on returning the item.
  1. Refunds Processing Time
  • Refunds are processed within [insert number] business days after we receive your returned items. Please allow additional time for your bank or credit card company to process the refund.

Contact us If you have any questions or concerns about our Shipping and Return Policy, please contact us at help@scon.store. Our customer service team is here to assist you.

Thank you for choosing SCON for your footwear needs. We appreciate your business!

Best regards,

The SCON Team